What This Privacy Policy Covers
When you open an account with us, we collect the information you provide directly: your name, contact details, and the payment method you choose — bKash, Nagad, or Rocket. We also collect device and session data automatically when you access the platform from your phone or
-
1
browser. This data is used to verify your identity, process your deposits and withdrawals, and keep your account secure. We do not sell your personal information to third parties. We may share data with payment processors — including the local wallet networks you use — strictly
-
2
to complete your transactions. We retain your account data for as long as your account is active and for the period required under applicable law. If you close your account, we will delete or anonymise your data in line with our retention schedule, except where legal
-
3
obligations require us to keep certain records. Availability of our services and the rights you hold over your data depend on your local law and the eligible regions we serve. If you are accessing from Bangladesh, local data protection rules apply alongside this policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.